Personal development
Negotiation skills
Outcomes
- improve the margins, service and profitability of your company
Indicative content
- individual exercise - assess your negotiation skills
- why negotiate - defining negotiation and the different styles and types of negotiation or reaching agreement
- the 5 stages of a negotiation and the importance of each
- talk less, listen more - develop your communication skills
- the tactics and techniques of skilled negotiators
- negotiating in teams
- different styles of negotiation
- the rules of negotiation
Role rehearsals will be based on typical situations that people will be involved in within the context of the company's activities.