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Personal development

Negotiation skills

Outcomes
  • improve the margins, service and profitability of your company
Indicative content
  • individual exercise - assess your negotiation skills
  • why negotiate - defining negotiation and the different styles and types of negotiation or reaching agreement
  • the 5 stages of a negotiation and the importance of each
  • talk less, listen more - develop your communication skills
  • the tactics and techniques of skilled negotiators
  • negotiating in teams
  • different styles of negotiation
  • the rules of negotiation

Role rehearsals will be based on typical situations that people will be involved in within the context of the company's activities.

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