Personal development
Cross cultural awareness
Outcomes
- Discover how your own values radically effect what you see and do
- Understand the reality of nationality & individual cultures
- Differences in non-verbals, language fluency and who means what
- Effective strategies to deal with confrontation and conflict
Indicative content
- Cultural drivers
- Raising your own self awareness of vales, attitudes and behaviours
- Assessing your counterparts cultural operating system
- Impact of organisational and functional cultures on your business
- Managing your (and their) expectations and perceptions
- Context, compatibility and responsibility
- Communicating skills
- Direct & indirect forms of communication
- Written & spoken – use of language
