People management
Change management
Outcomes
- successfully implement programmes of change
- Understanding your responsibilities when leading staff through periods of change and uncertainty
- Identifying the main barriers to change, creating strategies for resistance and uncertainty
Indicative content
- the techniques of analysis that identify the need for change
- the nature and types of change
- the skills of change management
- the 5 steps of change management
- understanding the impact on your people - the 7 stages of transition
- common problems of change management and how to avoid them
